Customer Experience Strategist
1 month ago
We're seeking a talented CX Strategy and Insight Lead to join our team at Kantar. As a key member of our Insights team, you will work closely with clients to understand their business objectives and craft the most appropriate CX solution to meet these objectives.
Your primary goal will be the delivery of high-quality, story-led CX insights and recommendations that will enable clients to improve their customer experience strategies.
Key Responsibilities:
- Developing collaborative, strategic partnerships with clients and driving the CX strategy of top brands
- Contribute significantly to the design and delivery of insight on CX programmes
- Ensure that design rigour is built in for the client (survey sampling, methodology, questionnaire design, analysis planning, data interpretation and insight deliverables)
- Facilitate synthesis across primary, secondary and client data sources, to extract research-driven insight
- Has strong data confidence and proficiency ensuring insights are evidenced by high-quality data and resonate with clients
- Supports the CX domain strategic direction through contributing to new business sales
- Role models CX excellence throughout the business
We shape the brands of tomorrow by better understanding people everywhere. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities.
-
Customer Experience Resolution Specialist
2 weeks ago
Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleMitchell Homes, a leading homebuilder, is seeking an experienced Customer Services Technician to join their Teesside-based team. This role offers a unique opportunity to make a positive impact on customer satisfaction and deliver exceptional service in a dynamic environment.As a Customer Services Technician, you will play a crucial role in...
-
Spa Experience Host
4 weeks ago
Tees Valley, United Kingdom David Lloyd Leisure Full timeUnlock the world of wellness and become a key part of our prestigious spa team!As a Spa Host, you will be the face of our luxurious spa retreats, welcoming members and ensuring they have an exceptional experience. Your role will involve explaining the benefits of each therapy room, offering refreshments, and selling our premium spa products. You will be...
-
Customer Services Technician Specialist
2 weeks ago
Tees Valley, United Kingdom Miller Homes Full timeAbout the RoleM Miller Homes is a leading UK home builder committed to delivering exceptional customer experiences. We are currently seeking an experienced Customer Services Technician to join our Teesside-based team.As a Customer Services Technician, you will play a vital role in ensuring that our customers receive outstanding service and support throughout...
-
Business Growth Strategist
1 month ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £35,000 - £55,000BeBee Professionals is seeking a Business Growth Strategist to spearhead market expansion and drive business growth through strategic client engagement and innovative sales strategies.Key Responsibilities:Develop and execute business strategies to identify new market opportunities.Forge and maintain strong, profitable relationships with key clients.Lead...
-
Customer Service Representative
2 weeks ago
Tees Valley, United Kingdom Tesco Full timeAbout the RoleWe are seeking a dedicated and enthusiastic Customer Service Representative to join our team in Middlesbrough.Job SummaryThis is an exciting opportunity to work in a fast-paced retail environment, providing excellent customer service and ensuring a positive shopping experience for our customers.Key Responsibilities:Deliver exceptional customer...
-
Business Growth Strategist
1 month ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £35,000 - £55,000As a Business Growth Strategist at beBee Professionals in Stockton-on-Tees, you will spearhead the expansion of our market reach, driving business growth through strategic client engagement and innovative sales strategies.Key Responsibilities:Develop and execute business strategies to identify new market opportunities.Forge and maintain strong, profitable...
-
Digital Marketing Strategist
6 days ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Certain Advantage Full timeCertain Advantage is on the hunt for a talented Digital Marketing Strategist to spearhead marketing initiatives in the luxury design sector. As a key member of the team, you will be responsible for developing and executing comprehensive marketing strategies that drive business growth.The ideal candidate will possess expertise in content marketing, social...
-
Packaging Business Growth Strategist
1 week ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full timeAt Fujifilm Corporation, we are seeking an experienced Packaging Business Growth Strategist to lead our efforts in driving business growth and expansion in the packaging industry.The successful candidate will be responsible for developing and executing strategies to increase sales and revenue in both analogue and digital packaging segments. This will involve...
-
Customer Experience Specialist
2 months ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stockton-on-Tees, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
-
Customer Experience Specialist
2 months ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Stockton-on-Tees, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
-
Customer Experience Specialist
5 days ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Stoneacre Motor Group Full timeCareer OpportunityStoneacre Motor Group is seeking a highly motivated and customer-focused individual to join our team as a Lexus Centre Host. In this role, you will have the opportunity to develop your skills and expertise in customer service, working closely with our sales team to deliver exceptional experiences for our valued customers.Key...
-
Customer Experience Specialist
1 month ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom beBee Professionals Full time £20,000 - £30,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the United Kingdom.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about products and services.Work closely with other departments to...
-
Customer Experience Ambassador
6 days ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom The Rank Group Full timeRole OverviewWe are seeking a highly motivated and enthusiastic Customer Host to join our team at Grosvenor Casino, Stockton. As the face of our business, you will be responsible for creating a welcoming and entertaining experience for our customers.About YouYou will be a passionate people person with a flair for delivering exceptional customer service. Your...
-
Customer Experience Ambassador
3 weeks ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Mamas & Papas Full timeJoin Our Team As Customer Experience AmbassadorsWe are on a mission to create Magical Moments for our customers at Mamas & Papas. As a CUSTOMER EXPERIENCE AMBASSADORS, you'll be at the heart of our business, helping our customers navigate our stores and find the perfect products for their little ones. Whether it's providing expert knowledge on our latest...
-
Customer Experience Manager
5 days ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom ENGINEERINGUK Full time**About the Role**We are seeking a Customer Experience Manager to join our team at ENGINEERINGUK. As a Customer Experience Manager, you will be responsible for driving sales growth, delivering excellent customer service, and leading a team of retail staff.**Key Responsibilities:**Coordinating the store team to deliver an easy, fuss-free shopping experience...
-
Customer Experience Associate
2 days ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Three Full timeJoin Our TeamAt Three UK, we're dedicated to delivering better connectivity every day for every customer. As a Retail Customer Advisor, you'll be part of a dynamic team that's passionate about customer satisfaction.What You'll DoProvide top-notch customer service, addressing queries and resolving issues promptly.Sell our range of innovative products and...
-
Customer Experience Ambassador
22 hours ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Three Full timeCompany OverviewAt Three, our vision is to deliver better connectivity every day for every customer. We're a dynamic and inclusive team that values diversity and supports each other in delivering exceptional customer experiences.
-
Customer Experience Ambassador
1 week ago
Stockton-on-Tees, Stockton-on-Tees, United Kingdom Mamas & Papas Full timeWe're on a mission to provide exceptional customer experiences at Mamas & Papas Stockton store. As a Sales Assistant, you'll be the face of our brand, helping families navigate their parenting journey.With 12 hours of work per week across three days, Thursday 4pm-8pm, Friday 1pm-5pm, and Saturday 9am-1pm, you'll have the flexibility to balance your...
-
Customer Experience Ambassador
2 weeks ago
Thornaby-on-Tees, Stockton-on-Tees, United Kingdom BT Group Full timeUnlock a Rewarding Career in Customer ServiceWe're seeking an exceptional individual to join our team as a Retail Advisor. As the face of our brand, you'll be responsible for delivering outstanding customer experiences and building lasting relationships.About the RoleHourly rate: £12.34 plus 20% on target commissionWhether you're just starting your career...
-
Customer Service Representative
6 months ago
Valley, United Kingdom Thrift Energy Full timeJob Title: Customer Service Representative **Duties**: - Assist customers with inquiries in a professional and timely manner - Identify and escalate priority issues to the appropriate department or supervisor - Maintain accurate customer records and update information as needed - Process orders, according to company policies and procedures - Collaborate...