Second Line Technical Support Specialist
1 month ago
We are seeking an experienced 2nd Line Support Analyst to join our team at Intec, a leading Microsoft consultancy partner. The successful candidate will work with one of our key clients, providing technical support and resolving issues in a timely manner.
Key Responsibilities:- Manage and resolve tickets through escalation or resolution
- Provide technical support to end users, including installation, configuration, and troubleshooting of hardware, software, and peripheral devices
- Oversee the maintenance and management of calls logged at the Support Desk, ensuring timely resolution in accordance with SLAs
- Be a point of escalation for first line support calls
- Share technical expertise within a team framework
- Microsoft Exchange
- Active Directory
- Cloud (Azure, AWS, or Google Cloud)
- SCCM
- Office 365
- Mobile Device Management
- Intune
- Windows Servers (full range)
- Server Virtualisation (HyperV/VMWare)
- Local Area Networking
- Symantec Products
- Cisco LAN/WAN (routers, switches, ASAs)
- Citrix (XenApp/XenDesktop)
- Basic Salary: £30,000 - £37,000
- Bonus
- Excellent Benefits Package
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Second Line Technical Support Specialist
1 month ago
Wareham, United Kingdom Intec Full timeJob Title: 2nd Line Support AnalystJoin Intec, a leading Microsoft consultancy partner, as a 2nd Line Support Analyst and work with one of our key clients.Role and Responsibilities:Manage tickets through resolution or escalation, providing technical support to end users.Maintain and oversee installation, configuration, maintenance, and troubleshooting of end...
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Second Line Technical Support Specialist
1 month ago
Wareham, United Kingdom Intec Full timeJob Title: 2nd Line Support AnalystJoin Intec, a leading Microsoft consultancy partner, as a 2nd Line Support Analyst and work with one of our key clients.Role and Responsibilities:Manage tickets through resolution or escalation, providing technical support to end users.Maintain and oversee installation, configuration, maintenance, and troubleshooting of end...
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2nd Line Support Specialist
1 month ago
Wareham, Dorset, United Kingdom Insight Select Full time2nd Line Support Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent BenefitsAt Insight Select, we are seeking an experienced 2nd Line Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical support to end users, maintaining and overseeing the installation, configuration, and...
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2nd Line Support Specialist
1 month ago
Wareham, Dorset, United Kingdom Insight Select Full time2nd Line Support Analyst - Dorset - Consultancy - £30,000 - £37,000 + Excellent BenefitsAt Insight Select, we are seeking an experienced 2nd Line Support Analyst to join our team. As a key member of our support team, you will be responsible for providing technical support to end users, maintaining and overseeing the installation, configuration, and...
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Technical Support Specialist
4 days ago
Wareham, United Kingdom Intec Full timeJob Title: 2nd Line Support AnalystLocation: DorsetJob Type: ConsultancySalary: £30,000 - £37,000 + Excellent BenefitsJob Description:Our client is a leading Microsoft consultancy partner seeking an experienced 2nd Line Support Analyst to work with one of their key clients. The successful candidate will be responsible for taking ownership and managing...
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IT Support Specialist
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Autism Support Specialist
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IT Support Analyst
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IT Support Analyst
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Wareham, United Kingdom Greggs Full timeVacancy Information We have a fantastic opportunity to join the IT & Business Change team at Greggs as an IT Support Analyst on a 6 month temporary contract. Forming a key part of the Support Team, our IT support analysts are the first point of contact for our Greggs colleagues either reporting IT incidents or making IT service requests. We can...
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Part-Time Support Specialist
3 weeks ago
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Specialist Support Worker for SEMH Students
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