Clinical Specialist

3 weeks ago

StocktononTees, Stockton-on-Tees, United Kingdom Fujifilm Corporation Full time

Job Summary:

This role is responsible for understanding and addressing the clinical needs of customers within an assigned territory. The Clinical Specialist will partner with Territory Managers to demo FUJIFILM Sonosite products, close deals, and ensure ongoing positive customer experience.

Key Responsibilities:

  • Partner with Territory Manager in assigned territory to understand prospect's clinical needs, demonstrate FUJIFILM Sonosite's products, and close new deals
  • Responsible for implementing FUJIFILM Sonosite product at customer site and training customer on how to use new products
  • Own post-sales activities in the field, such as encouraging customer product adoption and addressing any customer issues, to ensure ongoing positive customer experience
  • Support Territory Manager counterpart by maintaining FUJIFILM Sonosite presence and relationships at installed base client sites
  • Work to convey overall value of FUJIFILM Sonosite products for users and other stakeholders within customer site
  • Work with Inside Sales Representatives to demonstrate Fujifilm Sonosite's products in the field, when needed
  • Identify potential for upsell/cross-sell opportunities within existing customers and bring opportunity to the attention of Territory Manager to pursue and close deal
  • Provide Clinical / Technical / Educational support to new and existing customers as needed.
  • Provide support to other areas of the company as needed
  • Act as primary commercial resource in absence of Territory Manger counterpart
  • Responsible and accountable for carrying out the requirements of the company's quality system

Requirements:

  • 2 year degree from an accredited ultrasound teach institution
  • RDMS in Abdomen/OB GYN
  • RDCS or RDCS eligible, RVT or RVT eligible desired
  • Must have at least (3) three years' experience in diagnostic ultrasound (Abdominal/OBGyn/ Vascular)
  • Experience in dealing with numerous requirements and performing detailed prioritization is required
  • Ability to understand both the clinical and business needs of the customer and Fujifilm Sonosite respectively
  • Ability to translate customer needs into clear product requests is a must

Skills and Abilities:

  • Excellent verbal and written communication skills
  • Ability to develop and maintain positive customer relationships with all accounts.
  • Effectively and appropriately displays professional skills necessary to manage interpersonal relationships with team members, colleagues.
  • Ability to adapt to changing priorities and workloads.
  • Works in a well-organized manner and consistently meets customer and FUJIFILM Sonosite time requirements.
  • Ability to travel 60% or more of the time.
  • Ability to lift up to 50 pounds with or without accommodations.
  • Self-motivated with the ability to work under minimal supervision in an environment that requires strong teamwork and cross-functional interaction.
  • Represents FUJIFILM Sonosite in a highly professional manner.

Compensation and Benefits:

  • $90,000.00 - $125,000.00 depending on experience + variable bonus opportunity
  • Insurance: Medical, Dental & Vision, Life & Company paid Disability
  • Retirement Plan (401k): 4% automatic Company contribution, Fujifilm matches 50 cents for every dollar you contribute, up to 6% of your salary
  • Paid Time Off: You can accrue up to three (3) weeks of PTO in your first year of employment, PTO increases based on years of service
  • Employee Choice Holidays: Four (4) additional paid days off, based on date of hire in the calendar year
  • Paid Holidays: Eight (8) paid holidays per year

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