Private Patient Coordinator
4 weeks ago
We are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.
Key Responsibilities:- Manage inbound patient enquiries, providing timely and conscientious support to patients from initial enquiry through to booking.
- Handle own workload effectively, utilizing digital systems such as CRM/Workflow/Pricing to optimize efficiency.
- Communicate clearly and effectively with prospective patients, providing information regarding pricing, procedures, consultants, and availability.
- Manage all patient enquiries, ensuring patient enquiry resolution and working to agreed KPIs with a positive and proactive customer-focused attitude.
- Provide support and guidance to consultants and their patients, converting warm leads into appointments/sales to meet key performance targets.
- Take payments for planned diagnostics and treatments, acting as a change champion for new ways of working including digital tools.
- Demonstrate excellent communication, interpersonal, and relationship-building skills, utilizing a variety of systems to prioritize and manage workload.
- Liaise with consultants and medical secretaries on consultant fee information, ensuring these are maintained appropriately in relevant systems.
- Demonstrate excellent customer service skills and a confident approach to handling a variety of systems.
- Experience of working in a similar position, with a proven track record of success.
- Comfortable handling sensitive conversations and able to work effectively in a fast-paced team environment.
- Strong communication skills, demonstrating an ability to positively lead teams across multiple locations.
- Demonstrable ability to process data effectively and accurately, with a methodical and systematic approach.
- Competitive salary and comprehensive benefits package, including 35 days annual leave, employer and employee contributory pension, and free onsite parking.
- Opportunity to work in a dynamic and supportive team environment, with a focus on delivering exceptional patient care.
- Professional development opportunities, with a commitment to ongoing learning and growth.
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Private Patient Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff.About the Role:The Private Patient Coordinator will be responsible for supporting patients to navigate suitable private pathways and treatment options. This will involve managing in-bound patient enquiries,...
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Private Patient Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff.About the Role:The Private Patient Coordinator will be responsible for supporting patients to navigate suitable private pathways and treatment options. This will involve managing in-bound patient enquiries,...
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Private Patient Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff.About the Role:The Private Patient Coordinator will be responsible for supporting patients to navigate suitable private pathways and treatment options. This will involve managing in-bound patient enquiries,...
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Private Patient Coordinator
2 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff.About the Role:The Private Patient Coordinator will be responsible for supporting patients to navigate suitable private pathways and treatment options. This will involve managing in-bound patient enquiries,...
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Private Patient Coordinator
4 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.Key Responsibilities:Manage in-bound patient enquiries, providing...
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Private Patient Coordinator
4 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.Key Responsibilities:Manage in-bound patient enquiries, providing...
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Private Patient Coordinator
4 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.Key Responsibilities:Manage in-bound patient enquiries, providing...
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Private Patient Coordinator
4 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.Key Responsibilities:Manage in-bound patient enquiries, providing...
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Private Patient Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.Key Responsibilities:Manage in-bound patient enquiries, providing...
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Private Patient Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.Key Responsibilities:Manage in-bound patient enquiries, providing...
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Private Patient Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.Key Responsibilities:Manage inbound patient enquiries, providing...
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Private Patient Coordinator
3 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Title: Private Patient CoordinatorWe are seeking a highly skilled and experienced Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.Key Responsibilities:Manage inbound patient enquiries, providing...
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Private Patient Coordinator
4 days ago
Cardiff, Cardiff County, United Kingdom Spire Healthcare Full timeSpire Cardiff has a new opportunity for a Private Patient Coordinator. This high-profile role is in place to support patients to navigate suitable private pathways and treatment options. The Private Patient Coordinator will predominantly support Self-Pay patient enquiries at either enquiry, outpatient or in care stage as well as providing the support for...
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Private Patient Liaison Specialist
6 days ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Summary:We are seeking a highly skilled Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.Key Responsibilities:Manage in-bound patient enquiries, providing timely and conscientious support from...
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Private Patient Liaison Specialist
1 week ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob Summary: We are seeking a highly skilled Private Patient Coordinator to join our team at Spire Cardiff. As a Private Patient Coordinator, you will play a crucial role in supporting patients to navigate suitable private pathways and treatment options.Key Responsibilities:Manage in-bound Self-Pay patient enquiries, in person, over the telephone and...
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Private Patient Liaison Specialist
5 days ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Ltd Full timeJob DescriptionSpire Cardiff is seeking a Private Patient Coordinator to support patients in navigating private pathways and treatment options.The successful candidate will be responsible for managing Self-Pay patient enquiries, handling own workload effectively, and utilizing digital systems such as CRM/Workflow/Pricing.Key responsibilities include...
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Private Patient Sales Advisor
5 days ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Full timePrivate Patient Sales AdvisorSpire Healthcare is seeking a skilled Sales Advisor to join our team in a customer-facing role. As a Private Patient Sales Advisor, you will be responsible for managing Self-Pay patient enquiries, communicating with prospective patients, and converting warm leads into appointments/sales.About the Role:Manage all Self-Pay patient...
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Private Patient Sales Representative
4 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Full timeUnlock Your Potential as a Private Patient Sales AdvisorSpire Cardiff is seeking a highly motivated and customer-focused individual to join our Self-Pay team as a Private Patient Sales Advisor. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving sales growth.About the Role:Manage all Self-Pay patient...
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Private Patient Sales Representative
4 weeks ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Full timeUnlock Your Potential as a Private Patient Sales AdvisorSpire Cardiff is seeking a highly motivated and customer-focused individual to join our Self-Pay team as a Private Patient Sales Advisor. As a key member of our team, you will play a vital role in delivering exceptional customer service and driving sales growth.About the Role:Manage all Self-Pay patient...
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Private Patient Sales Representative
1 month ago
Cardiff, Cardiff, United Kingdom Spire Healthcare Full timeUnlock Your Potential as a Private Patient Sales AdvisorSpire Cardiff is seeking a highly motivated and customer-focused individual to join our Self-Pay team as a Private Patient Sales Advisor. As a key member of our team, you will play a vital role in delivering exceptional sales and customer service to our patients.About the Role:Manage all Self-Pay...
