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Concierge Ambassador

2 months ago

London, Greater London, United Kingdom Pan Pacific London Full time

Pan Pacific London is seeking a skilled Concierge to deliver exceptional guest experiences and provide personalized service in a luxurious setting.

About the Role

We are looking for a highly motivated and detail-oriented Concierge to join our team. As a Concierge, you will be responsible for providing guests with tailored itineraries, making reservations, and ensuring a seamless stay.

Key Responsibilities

  • Stay up-to-date with local events, activities, and attractions to provide guests with expert recommendations.
  • Anticipate and meet the needs of guests, going above and beyond to ensure their stay is memorable.
  • Be an expert on hotel services, policies, and amenities, providing guests with accurate information and assistance.
  • Manage the Concierge Desk and maintain a high level of organization and efficiency.
  • Collaborate with the senior team to ensure exceptional guest experiences and resolve any issues that may arise.

Benefits of Working at Pan Pacific London

We offer a range of benefits to our employees, including access to mental health first aiders, cycle to work scheme, referral scheme, and more. Our team is committed to providing a supportive and inclusive work environment.

About Pan Pacific London

As a Forbes Travel Guide Five-Star Property, Pan Pacific London is a luxurious haven in the heart of the city. We pride ourselves on delivering sincere and gracious service to every guest who appreciates luxurious hospitality.