Technical Support Specialist
2 days ago
Role Overview
We are seeking an experienced 2nd Line Technician to provide support to external clients at Senitor Associates Ltd.
This is a strong opportunity for individuals with diverse IT support experience to develop their skills and advance their careers. Prior experience within an MSP would be beneficial.
Key Responsibilities:- Manage tickets, including providing updates to clients and feeding back to other team members to ensure resolution
- Assist with internal project implementation
- Troubleshoot and diagnose a broad spectrum of IT-related issues
- Configure and install new equipment
- Windows Operating System and Windows Server
- Active Directory
- Office 365, including SharePoint, Entra, Intune and general applications
- Networking skills including TCP/IP and working with Firewalls
- Basic understanding of PowerShell
Estimated Salary: £30,000 per annum
We require an individual with 3+ years' experience in a similar role.
This position offers the opportunity to work with a tight-knit team and contribute to the success of our clients.
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