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Front Office Ambassador
2 months ago
We are seeking a skilled and enthusiastic Front Office Ambassador to join our dynamic team at Park Inn by Radisson Southend-on-Sea. As a key member of our front office team, you will be responsible for delivering exceptional guest experiences and ensuring the smooth operation of our front office department.
Key Responsibilities:
- Provide warm and welcoming service to guests, ensuring their stay with us is memorable and enjoyable.
- Manage guest check-in and check-out processes, ensuring accuracy and efficiency.
- Respond to guest inquiries and resolve any issues promptly and professionally.
- Work collaboratively with the front office team to maintain a high level of guest satisfaction.
- Participate in ongoing training and development to enhance your skills and knowledge.
What We Offer:
- A competitive compensation and benefits package, including special rates for team members and their families while traveling and staying in our hotels.
- Opportunities for career growth and development, with access to over 20,000 learning modules and programs through Radisson Academy.
- A contributory pension scheme and life assurance.
- Complimentary meal on duty.
- Uniform.
- Access to the Employee Assistance Programme through UNUM.
- Fantastic opportunities to progress.
- 28 days holiday for full-time team members.
- Free use of our leisure, pool, and gym facilities at off-peak times (where applicable).
About Us:
Park Inn by Radisson Southend-on-Sea is a vibrant hotel located in the heart of Southend-on-Sea, offering comfortable rooms, dining in our colourful restaurant and bar, and versatile meeting spaces. We are committed to delivering exceptional service and creating memorable moments for our guests.
