Floor Operations Leader

1 month ago


Dudley, Dudley, United Kingdom Tim Hortons Full time
About Us

We're one of the largest quick-service restaurant chains globally, with exciting plans to open hundreds of new locations over the next decade. Our team is passionate about delivering exceptional customer experiences and growing our business through innovation and hard work.

What We Offer
  • Competitive salary ($55,000 - $75,000 per year).
  • Ongoing training and development opportunities.
  • A supportive and collaborative work environment.

Responsibilities
  • Team Leadership: Lead a dynamic team in a fast-paced restaurant environment, with experience in customer service, sales, and inventory management.
  • Customer Service: Focus on customer satisfaction, provide feedback, and support the team to maintain operational efficiency.
  • Driving Sales: Understand sales, popular products, and peak trade times to improve restaurant performance and employee incentives.
  • Inventory Management: Optimize stock orders, maintain quality, and ensure cleanliness within the restaurant.
  • Health and Safety: Maintain a high level of food hygiene and food safety, and report any incidents to the Regional Manager.


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