Operational Excellence Leader

6 days ago


Dudley, Dudley, United Kingdom GetRecruited UK Ltd Full time
Operational Excellence Leader Job Description

GetRecruited UK Ltd's Underwriting Department is looking for an experienced Operational Excellence Leader to lead a team of underwriting professionals. As an Operational Excellence Leader, you will be responsible for driving process improvements, developing talent, and managing performance to achieve business objectives.

About the Role
This challenging opportunity requires someone with exceptional leadership skills, commercial insurance knowledge, and experience in managing teams. The ideal candidate will be able to drive operational excellence, develop talent, and manage performance to achieve business objectives.

Key Responsibilities
* Lead a team of underwriting professionals to drive operational excellence
* Develop and implement strategies to improve team performance
* Manage performance to achieve business objectives
* Handle escalated service matters with a focus on resolution
* Support the Underwriting Service Manager

Requirements
* Minimum 2 years' team leadership experience within insurance
* Strong commercial insurance knowledge and understanding of market practices
* Proven track record in people management, including performance development
* CII/DIP qualification (desirable)
* Excellence in organisation, communication, and time management
* Proficient with Microsoft Office suite
* Strong emotional intelligence and resilience
* Innovative mindset with a focus on continuous improvement

What We Offer
* Competitive salary: £45,000 - £60,000 per annum
* Excellent benefits package, including pension scheme, holiday allowance, and flexible working model
* Opportunities for professional development and CII qualification funding
* Recognition programs and social events

The estimated salary for this role is £45,000 - £60,000 per annum.

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