Customer Revenue Specialist

2 weeks ago


Carlisle, Cumbria, United Kingdom MC Technical Recruitment Ltd Full time
Customer Revenue Specialist Opportunity

MC Technical Recruitment Ltd is seeking a skilled Customer Revenue Specialist to contribute to the revenue growth and optimisation of our client, a leading investor, developer, and operator of heat networks across the UK.

Key Responsibilities:
  1. Reconcile customer accounts to ensure accurate billing and correct details have been received.
  2. Analyse billing and debt data to identify trends and develop strategies for revenue recovery.
  3. Review customer accounts, send out communications, and manage debt warnings.
  4. Communicate with customers at risk of supply suspension and those moving out to maximise revenue recovery.
Requirements:
  1. Proficient IT skills, including Microsoft Office and email systems.
  2. Experience in managing multiple tasks and projects with minimal supervision.
  3. Proactive planning skills to adapt to multiple clients and contracts.
  4. Solid analytical skills to interpret data.
Benefits:
  1. Competitive salary.
  2. Discretionary bonus.
  3. Annual leave and bank holidays.
  4. Pension plan.
  5. Private healthcare scheme.
  6. Continuing learning and development opportunities.

If you are interested in this role, please apply via the link below or contact Emma at MC Technical Recruitment Ltd for a confidential discussion.



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