Process Excellence Leader

5 days ago


North East, United Kingdom The Sterling Choice Full time

Position Description

We are seeking an experienced Process Excellence Leader to join our team at The Sterling Choice. As a key member of our operations team, you will be responsible for driving process excellence and enhancing customer satisfaction.

About the Opportunity

This is an excellent chance for a motivated professional to make a tangible impact by developing and implementing effective quality systems, managing supplier relationships, and supporting key quality initiatives.

Responsibilities and Requirements

  • To develop and implement effective quality systems, manage supplier relationships, and support key quality initiatives.
  • To collaborate with cross-functional teams to resolve consumer complaints and maintain high product standards.
  • To analyze data to drive problem-solving and continuous improvement initiatives, utilizing statistical analysis and quality metrics.
  • To mentor and guide Quality Coordinators and Product Testers, promoting a culture of excellence and collaboration.
  • Requirements:
    • Minimum 5 years of experience in a quality role within a manufacturing environment.
    • Strong knowledge of packing materials, ISO 9000/22000 standards, and statistical analysis.
    • A data-driven approach to problem-solving and decision-making.
    • Knowledge of Continuous Improvement tools and commercial acumen.
    • Experience with Cape or similar palletising software (training provided).

Salary and Benefits

We offer a competitive salary of up to £35,000 per year, depending on experience, as well as opportunities for growth and development in a dynamic and supportive environment.



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