Operations Excellence Director

16 hours ago


North East, United Kingdom Gregory Walker Associates Full time

About Gregory Walker Associates

We are a dynamic and growing company, committed to delivering exceptional results and exceeding client expectations. Our team is passionate about quality assurance and technical operations, and we are seeking a skilled leader to join our management team.

Job Summary

We are seeking a Quality Services Lead to oversee the technical services team and develop procedures to improve operational efficiency and product quality. As a key member of our management team, you will be responsible for ensuring all systems, processes, and products comply with relevant food safety standards and certifications.

Key Responsibilities

  • Develop and implement technical procedures and policies to improve operational efficiency and product quality.
  • Collaborate with key stakeholders, including suppliers and customers, to resolve technical issues and improve product specifications.
  • Lead technical investigations, root cause analysis, and corrective actions for any product quality issues or customer complaints.

Requirements

  • Bachelor's degree in a related field, such as engineering or science.
  • Minimum 5 years of experience in quality assurance and technical operations, with at least 3 years in a leadership role.
  • Strong knowledge of food safety standards and certifications, including BRC, HACCP, and ISO.
  • Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.

What We Offer

  • A competitive salary range of $130,000 - $160,000 per year, depending on experience.
  • A comprehensive benefits package, including health insurance, retirement plan, and paid time off.
  • The opportunity to work with a dynamic and growing company, with a strong focus on innovation and excellence.


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