Administration Supervisor

4 weeks ago


Shrewsbury, Shropshire, United Kingdom Shrewsbury and Telford Hospital NHS Trust Full time
Job Overview

The Administration Supervisor will be responsible for ensuring an efficient provision of Support Services within the Women & Children's Division. This includes providing day-to-day management to all Secretarial, Administrative and Clerical Services working in conjunction with a part-time Assistant Administration Manager. The post holder controls and manages the associated pay and non-pay budget.

Main Duties
  • Manage defined areas of responsibility on a day-to-day basis ensuring delivery of a high-quality service to clients, consultants, clinicians, senior management, and other key stakeholders.
  • Identify areas for improvement and initiate such improvements once agreed with the management team.
  • Develop and review policies and guidelines relating to work practices, security, and areas within remit.
  • Ensure there is appropriate cost-effective staffing cover at all times to ensure an efficient and effective service is provided.
  • Manage and participate in the staff recruitment and selection process.
  • Provide and analyse information in relation to workload, resource utilisation, and performance of non-clinical staff.
  • Responsible for the effective timely handling of complaints within the area of remit.
  • Ensure staff receive appropriate development and mentorship as required.
  • Identify development and training needs to staff and secure course places where necessary.
  • Monitor waiting list performance against national and local targets.
Working for Our Organisation

As an employer, we will provide you with an excellent opportunity to support your career development and help you fulfil your potential. You will be joining a dedicated team with a breadth of experience and a commitment to organisational success.



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