Club Service Ambassador
4 weeks ago
We are seeking an exceptional Club Waiter to join our team at The Ned. As a Club Waiter, you will be the main point of contact for members, providing exceptional service and ensuring every guest receives a perfect experience.
Main Responsibilities:
- Deliver top-tier hospitality, building rapport with members and guests, and learning their preferences to create a personalized experience.
- Be knowledgeable about our menus and offer recommendations to meet members' needs.
- Ensure impeccable presentation and a safe, clean restaurant environment at all times.
- Collaborate with the membership relations team to provide an exceptional experience for members.
Requirements:
- Excellent rapport-building skills, with the ability to build lasting relationships with members and guests.
- A bright personality, genuine warmth, and a passion for outstanding hospitality.
- A calm demeanor and ability to defuse situations, ensuring a positive experience for all.
- Confidentiality and discretion when dealing with high-profile members.
- Great food and drinks knowledge, with a desire to continuously improve and learn.
What We Offer:
- A competitive salary of £16.25 per hour (including service charge).
- Complimentary meals in our team restaurant, Neddy's, including monthly payday breakfast.
- Exciting learning and development programs to progress your career.
- Exclusive rates at The Ned for staying and eating with family and friends.
- Wellbeing and health benefits, including Medicash and Wagestream.
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