Sales and Retail Associate
2 months ago
Job Summary
The Sales and Retail Assistants will contribute to achieving store goals in sales, productivity, and service by utilizing Kate Spade selling skills and service training. The successful candidate will be responsible for meeting personal sales and productivity goals, and delivering service that meets or exceeds expectations.
Key Responsibilities
- Understand how individual productivity impacts the store's overall performance;
- Behave as a brand ambassador, representing Kate Spade to the consumer;
- Model sales behaviors taught in company sales training programs;
- Maintain high energy levels on the sales floor;
- Consistently achieve sales goals and meet productivity expectations;
- Able to work with multiple customers simultaneously, providing exceptional service;
- Consistently anticipate and meet customers' needs, ensuring a positive shopping experience;
- Service all customers according to the Kate Spade Approach standards;
- Participate as a team member, encouraging team members to meet and exceed performance standards;
- Champion company initiatives and support management decisions;
- Demonstrate professional ethics and a commitment to excellence.
Requirements
- Very good English proficiency is essential;
- Previous experience in a retail service environment is required;
- Background in working in luxury retail is desirable;
- The ability to communicate effectively with customers and staff, and navigate the sales floor.
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