Windows Desktop Support Engineer

3 weeks ago


Stafford, Staffordshire, United Kingdom ENGINEERINGUK Full time

We are currently seeking a Technical Service Desk Analyst to join our team at EngineeringUK in Stafford, United Kingdom. As a Technical Service Desk Analyst, you will be the first point of contact for customers, answering queries and providing fixes to routine technical questions.

Your primary responsibility will be to log incidents and service requests from customers received via various channels and process them accordingly. You will also be responsible for providing remote technical assistance, including setting up computer hardware systems, installing and upgrading software, and troubleshooting basic IT issues.

We offer a competitive salary of approximately £23,500 per annum, based on the location and the required skills and qualifications. In addition to your salary, you will also receive a range of benefits, including a company-matched pension, life assurance, and a cycle-to-work scheme.



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