Reception Team Member

2 weeks ago


Cirencester, Gloucestershire, United Kingdom The Slaughters Country Inn - Reception Full time
About the Role

We are seeking a highly motivated and experienced Reception Team Member to join our team at The Slaughters Country Inn. The ideal candidate will have excellent communication skills, a warm and welcoming demeanor, and a passion for delivering exceptional customer service.

Key Responsibilities
  • Provide a warm and welcoming experience for guests upon arrival and departure.
  • Take ownership of guest queries and resolve issues in a timely and professional manner.
  • Assist with check-in and check-out procedures, including handling room key cards and managing guest records.
  • Process payments and handle cash transactions accurately and efficiently.
  • Collaborate with other team members to ensure seamless delivery of services and a high standard of customer care.

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