Digital Services Lead

1 day ago


West Midlands Combined Authority, United Kingdom Foundations Executive Search Full time

Foundations Executive Search is seeking a Digital Services Lead to join their innovative Business Services Team in the West Midlands.

This role focuses on providing strategic oversight for Digital Applications and Services, ensuring efficient lifecycle management of critical business applications. These include SaaS, Public and Private Cloud solutions, plus internally developed services.

The successful candidate will collaborate with international teams, working with Microsoft-centric technologies alongside core business applications to enhance operational capabilities and deliver transformation initiatives.

Key Responsibilities
  • Oversee the management and optimisation of the firm's Digital Applications and Workplace infrastructure, ensuring compliance with vendor and industry best practices.
  • Lead continuous improvement initiatives, transforming operational teams and driving digital maturity.
  • Support and enhance core services, including desktop environments, collaboration tools, ERP systems, and CRM solutions.
  • Provide strategic leadership for the lifecycle management of digital services, including version control, capacity planning, disaster recovery, and business continuity.
  • Act as a Service Owner for key applications, driving change management processes and contributing to CAB meetings.
  • Collaborate with architecture and development teams to deliver future roadmaps and support high-quality system deliveries.
  • Build strong partnerships with third-party vendors and ensure robust contract management.
  • Deliver projects that enhance system manageability and operational efficiency.

The estimated salary for this role is up to £80,000 per annum, depending on experience.



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