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1 month ago

Northampton, Northamptonshire, United Kingdom Interaction - Kettering Full time

Job Title: Customer Support Advisor

Job Type: Permanent

Job Hours: Full-time

Job Description:

We are seeking a skilled Customer Support Advisor to join our team at Interaction - Kettering. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers through various channels, including phone, email, and chat.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer orders and quotes using our software system
  • Provide product and service information to customers
  • Collaborate with internal teams to resolve complex customer issues

Requirements:

  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong product knowledge and technical skills
  • Experience in customer service or a related field

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment