Director of Programmes

2 months ago

London, Greater London, United Kingdom ResponsibleSteel Full time
Job Description

ResponsibleSteel is seeking an experienced Programme Director to oversee and develop our work in different areas.

About the Role

The Programme Director will be responsible for managing a team working across various areas within the scope of this position, including Assurance, Standards, MEL (Monitoring, Evaluation and Learning), LMS (Learning Management System), and Claims.

Key Responsibilities

  • Managing a team working across various areas within the scope of this position
  • Strengthening the Assurance and oversight systems and ensuring their consistent implementation
  • Overseeing the further development and implementation of the MEL (Monitoring, Evaluation and Learning) system
  • Overseeing the development of the online LMS (Learning Management System) system for the organisation
  • Overseeing the evolution of the ResponsibleSteel Standards programme
  • Reviewing and strengthening the ResponsibleSteel Claims system for core certification and certified steel

Team Management

  • Support the team in implementing the ResponsibleSteel assurance and oversight programmes
  • Oversee the further development and strengthening of ResponsibleSteel's assurance tools and mechanisms
  • Oversee the management of certification processes and Certification Bodies (CBs) qualification, quality, etc.
  • Oversee the Standards team's management of the Standards programme, ensuring technical consistency between this, the Assurance and Claims programmes

Overseeing the further development of the MEL programme

  • Coordinate internally to finalize the design for the ResponsibleSteel MEL
  • Find the best way to implement the MEL system, considering the size and complexity of the organisation

Reviewing and strengthening the ResponsibleSteel claims system

  • Review/revise the claims rules associated with the different certification options (core site certification, certified steel, chain of custody, etc.)
  • Set up the claims management system together with Membership and Finance teams including licence agreements

Overseeing the development of the ResponsibleSteel LMS

  • Lead the development of the RS LMS system for auditors, sites and other stakeholders, and oversee its implementation

Other Responsibilities

  • Core member of the Senior Management Team consisting of the Development Director, Head of Membership & Communications, and the CEO
  • As Secretary to the Standards, Assurance, and Claims Committee (SACC) of the Board, prepare updates and motions for the SACC and attend meetings of the Board of Directors

Requirements

  • 10+ years of professional experience
  • Working in an organisation with a multi-stakeholder standard development process
  • Proven experience of assurance and oversight processes
  • Proven experience with MEL systems and the challenges of implementing them
  • Proven experience in the implementation and management of Claims systems
  • Familiarity with the development and implementation of LMS systems for different stakeholders
  • Understanding of the ISEAL Code and related guidance
  • Experience working internationally, preferably in India or China and Europe or the US

Desirable

  • Experience in scenario analysis
  • Public speaking skills

Competencies

  • Proven experience in team management
  • Ability to think strategically across functions, and a strong team player
  • Designing, planning, overseeing and delivering projects and programmes
  • Comfortable managing and revising a budget
  • Ability to prioritise and adapt whilst remaining outcome-oriented
  • Conflict and crisis management skills in communications and stakeholder management
  • Ability to organise and run workshops and meetings with multiple stakeholders
  • Excellent attention to detail
  • Ability to consider practical implications of technical wording
  • Excellent stakeholder engagement and relationship-building skills, and understanding of stakeholder relations management systems
  • Excellent communication skills in narrative development, oral and written

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