Client Service Administrator

4 weeks ago


Bristol, Bristol, United Kingdom Mercer Full time
Client Service Administrator

We are seeking a highly skilled Client Service Administrator to join our Bristol team. This role is responsible for providing exceptional analytical and consulting support to consulting teams and clients in a timely manner, in line with our target operating model.

Key Responsibilities:
  • Deliver superior analytical and consulting support to consulting teams and clients
  • Provide technical support to clients and colleagues
  • Partner with internal/external stakeholders to achieve best service for clients
  • Manage client relationships to support retention & growth
  • Training and technical referral for colleagues
Requirements:
  • Previous Employee Benefits or Financial Services based experience
  • Strong background in Administration in a customer focused role
  • Excellent working knowledge of Microsoft Office suite
  • Excellent time management and planning/organisational skills, ability to work to deadlines

Mercer is a business of Marsh McLennan, the world's leading professional services firm in the areas of risk, strategy and people. We are committed to embracing a diverse, inclusive and flexible work environment, and offer a competitive benefits package including 25 days annual leave, up to 4 days of flexible bank holidays, excellent pension contributions, private medical cover, life assurance, income protection, employee assistance program, and more.



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