Client Service Manager
4 weeks ago
We are seeking an experienced Client Service Manager to lead our client administration team and ensure the delivery of high-quality services to our clients.
Key Responsibilities:- Lead and manage a high-performing client administration team, ensuring they consistently work towards best-in-class service standards.
- Develop and implement operational excellence processes to ensure efficient and accurate service delivery.
- Build and maintain strong relationships with clients, advisers, and internal teams.
- Ensure compliance with regulatory requirements and company policies.
- Identify and escalate potential risks and ensure that Treating Customers Fairly (TCF) and Retail Conduct Risk (RCR) principles are fully embedded in team processes.
- Experience in a regulated financial services environment, with knowledge of FCA requirements.
- Proven experience managing an administration team, ensuring high levels of service and operational efficiency.
- Strong understanding of compliance, risk, and governance within financial services operations.
- Progress towards a regulated diploma in Financial Planning (QCF Level 4) or equivalent.
- Familiarity with Intelligent Office or similar client management systems.
- Competitive salary and benefits package.
- Opportunities for professional development and growth.
- A dynamic and supportive work environment.
- Flexible working arrangements.
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Client Service Manager
4 weeks ago
Bristol, Bristol, United Kingdom Titan Wealth Holdings Limited Full timeJob Title: Client Service ManagerWe are seeking an experienced Client Service Manager to lead our client administration team and ensure the delivery of high-quality services to our clients.Key Responsibilities:Lead and manage a high-performing client administration team, ensuring they consistently work towards best-in-class service standards.Develop and...
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Client Service Manager
4 weeks ago
Bristol, Bristol, United Kingdom Titan Wealth Holdings Limited Full timeJob Title: Client Service ManagerWe are seeking an experienced Client Service Manager to lead our client administration team and ensure the delivery of high-quality services to our clients.Key Responsibilities:Lead and manage a high-performing client administration team, ensuring they consistently work towards best-in-class service standards.Develop and...
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Client Services Manager
3 weeks ago
Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeAbout the RoleWe are seeking a highly skilled Client Services Manager to join our team at Alexander Mae (Bristol) Ltd. As a key member of our customer-focused team, you will play a critical role in supporting our clients and referral partners throughout their quote and instruction process.Key ResponsibilitiesCreate tailored phone and email scripts to cater...
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Client Services Manager
23 hours ago
Bristol, Bristol, United Kingdom GB001 Marsh Ltd Full timeKey Responsibilities:We are seeking a talented Client Services Manager to join our team at GB001 Marsh Ltd. This role will involve managing a portfolio of large, complex, and multinational clients. You will be responsible for identifying and agreeing strategies for clients' risk management, risk financing, and insurance needs and objectives.Key Skills and...
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Client Services Administrator
3 weeks ago
Bristol, Bristol, United Kingdom eXPD8 eXPD8 Ltd. Full timeClient Services AdministratorWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team. As a Client Services Administrator, you will provide administrative support to our Client Services team, ensuring the smooth operation of our client-facing activities.Key Responsibilities:Provide administrative support to the...
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Client Services Administrator
3 weeks ago
Bristol, Bristol, United Kingdom eXPD8 eXPD8 Ltd. Full timeClient Services AdministratorWe are seeking a highly organized and detail-oriented Client Services Administrator to join our team. As a Client Services Administrator, you will provide administrative support to our Client Services team, ensuring the smooth operation of our client-facing activities.Key Responsibilities:Provide administrative support to the...
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Client Service Specialist
4 weeks ago
Bristol, Bristol, United Kingdom Capio Recruitment Insurance Full timeJob Title: Client Service SpecialistAre you a detail-oriented and proactive individual with a passion for delivering exceptional customer service? Do you have a strong understanding of group healthcare policies and a willingness to learn about international private medical insurance?We are seeking a Client Service Specialist to join our dynamic International...
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Client Service Specialist
4 weeks ago
Bristol, Bristol, United Kingdom Capio Recruitment Insurance Full timeJob Title: Client Service SpecialistAre you a detail-oriented and proactive individual with a passion for delivering exceptional customer service? Do you have a strong understanding of group healthcare policies and a willingness to learn about international private medical insurance?We are seeking a Client Service Specialist to join our dynamic International...
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Client Services Director
2 weeks ago
Bristol, Bristol, United Kingdom Digital Tonic Full timeAre you a driven leader with a passion for innovation and growth? We are seeking a proactive Client Services Manager / Customer Success Manager to lead a dedicated Welcome Team within Digital Tonic, a company transforming the conveyancing industry.This role offers a fantastic opportunity to join a dynamic company that is passionate about employee wellbeing...
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Director of Client Services
2 weeks ago
Bristol, Bristol, United Kingdom Moxie and Mettle Limited Full timeJob Title: Director of Client ServicesJob Summary: We are seeking a highly skilled and experienced Director of Client Services to join our team at Moxie and Mettle Limited. As a key member of our leadership team, you will be responsible for overseeing all aspects of agency operations, with a strong emphasis on team development and operational efficiency.Key...
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Client Services Director
1 month ago
Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeAbout the RoleWe are seeking a highly skilled Client Services Manager to lead our customer-focused team at Alexander Mae (Bristol) Ltd. As a key member of our team, you will play a critical role in supporting our clients and referral partners throughout their quote and instruction process.Key ResponsibilitiesDevelop and implement personalized communication...
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Client Services Director
1 month ago
Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full timeAbout the RoleWe are seeking a highly skilled Client Services Manager to lead our customer-focused team at Alexander Mae (Bristol) Ltd. As a key member of our team, you will play a critical role in supporting our clients and referral partners throughout their quote and instruction process.Key ResponsibilitiesDevelop and implement personalized communication...
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Client Services Director
3 weeks ago
Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full time{"title":"Client Services Manager","description":"About the RoleWe are seeking a Client Services Manager to oversee our customer-focused team, supporting clients and referral partners through the quote and instruction process. This role plays a critical part in converting prospects into clients and engaging referral partners.Key ResponsibilitiesCreate...
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Client Services Director
3 weeks ago
Bristol, Bristol, United Kingdom Alexander Mae (Bristol) Ltd Full time{"title":"Client Services Manager","description":"About the RoleWe are seeking a Client Services Manager to oversee our customer-focused team, supporting clients and referral partners through the quote and instruction process. This role plays a critical part in converting prospects into clients and engaging referral partners.Key ResponsibilitiesCreate...
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Client Services Director
3 weeks ago
Bristol, Bristol, United Kingdom Digital Tonic Full timeAre you a results-driven leader with a passion for driving sales and client engagement? We are seeking a proactive Client Services Manager / Customer Success Manager to lead a dedicated Welcome Team within a dynamic company that is transforming the conveyancing industry.In this role, you will oversee the work of two Customer Service Advisors, guiding...
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Client Services Coordinator
3 weeks ago
Bristol, Bristol, United Kingdom Acorn by Synergie Full timeAcorn by Synergie is seeking a highly skilled Client Services Administrator to join their team. As a key member of the team, you will be responsible for delivering exceptional customer service to clients, surveyors, and brokers. Your day-to-day responsibilities will include managing high volumes of inbound calls and emails, communicating with clients and...
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Client Services Director
2 weeks ago
Bristol, Bristol, United Kingdom Digital Tonic Full timeAre you a driven and ambitious leader looking to take your career to the next level? We are seeking a proactive Client Services Director / Customer Success Lead to lead a dedicated Welcome Team within a dynamic company that is transforming the conveyancing industry.In this role, you will oversee the work of two Customer Service Advisors, guiding prospects...
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Client Services Director
4 weeks ago
Bristol, Bristol, United Kingdom Digital Tonic Full timeDrive Sales and Client Engagement in a Fast-Paced EnvironmentWe are seeking a proactive Client Services Manager / Customer Success Manager to lead a dedicated Welcome Team within Digital Tonic, a company transforming the conveyancing industry. In this role, you will oversee the work of two Customer Service Advisors, guiding prospects through the quote and...
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Client Services Director
4 weeks ago
Bristol, Bristol, United Kingdom Digital Tonic Full timeDrive Sales and Client Engagement in a Fast-Paced EnvironmentWe are seeking a proactive Client Services Manager / Customer Success Manager to lead a dedicated Welcome Team within Digital Tonic, a company transforming the conveyancing industry. In this role, you will oversee the work of two Customer Service Advisors, guiding prospects through the quote and...
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Client Service Coordinator
2 weeks ago
Bristol, Bristol, United Kingdom GB035 Mercer (UK) Limited Full timeAbout the Role:We are seeking a skilled Client Service Administrator to join our Bristol team at GB035 Mercer (UK) Limited. This role is responsible for providing exceptional analytical and consulting support to consulting teams and clients in a timely manner.Key Responsibilities:Deliver superior analytical and consulting support to consulting teams and...