Director of Client Services

1 week ago


Bristol, Bristol, United Kingdom Moxie and Mettle Limited Full time

Job Title: Director of Client Services

Job Summary: We are seeking a highly skilled and experienced Director of Client Services to join our team at Moxie and Mettle Limited. As a key member of our leadership team, you will be responsible for overseeing all aspects of agency operations, with a strong emphasis on team development and operational efficiency.

Key Responsibilities:

  • Oversee all aspects of agency operations, including team development and operational efficiency.
  • Develop and implement strategies to drive business growth and improve client satisfaction.
  • Lead and manage a team of client services professionals, providing guidance and support to ensure excellent client service delivery.
  • Collaborate with the CEO to develop and implement business strategies, ensuring alignment with company goals and objectives.
  • Manage and maintain client relationships, ensuring exceptional client service and satisfaction.

Requirements:

  • Senior account management skills in a PR agency, at Senior Account Director, Client Services Director level.
  • Team leadership skills and experience, including recruitment, training, people management and general operational management.
  • Excellent writing skills, and a willingness to use those skills in client projects, written work, proposals and training.
  • Solid and current media relations experience and skills, for both direct use and for the training and development of the team.

What We Offer:

  • Generous benefits and salary, circa £60k to £70k (negotiable).
  • Hybrid working arrangement, with a mix of office and remote work.
  • Opportunities for professional growth and development.


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