Director of Client Services
1 week ago
Job Title: Director of Client Services
Job Summary: We are seeking a highly skilled and experienced Director of Client Services to join our team at Moxie and Mettle Limited. As a key member of our leadership team, you will be responsible for overseeing all aspects of agency operations, with a strong emphasis on team development and operational efficiency.
Key Responsibilities:
- Oversee all aspects of agency operations, including team development and operational efficiency.
- Develop and implement strategies to drive business growth and improve client satisfaction.
- Lead and manage a team of client services professionals, providing guidance and support to ensure excellent client service delivery.
- Collaborate with the CEO to develop and implement business strategies, ensuring alignment with company goals and objectives.
- Manage and maintain client relationships, ensuring exceptional client service and satisfaction.
Requirements:
- Senior account management skills in a PR agency, at Senior Account Director, Client Services Director level.
- Team leadership skills and experience, including recruitment, training, people management and general operational management.
- Excellent writing skills, and a willingness to use those skills in client projects, written work, proposals and training.
- Solid and current media relations experience and skills, for both direct use and for the training and development of the team.
What We Offer:
- Generous benefits and salary, circa £60k to £70k (negotiable).
- Hybrid working arrangement, with a mix of office and remote work.
- Opportunities for professional growth and development.
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