Room Attendant

7 days ago

Richmond, Greater London, United Kingdom Richmond Harbour Hotel Full time

About the Role

We are seeking a skilled Room Attendant to join our team at Richmond Harbour Hotel. As a Room Attendant, you will be responsible for ensuring that our guests find their hotel rooms spotless and have an enjoyable stay.

Key Responsibilities

  • Ensure that hotel rooms are cleaned to the highest standards of cleanliness and quality.
  • Work as part of a team to achieve the highest standards of room cleanliness at all times.
  • Liaise with the Head Housekeeper/Supervisor efficiently to ensure that all tasks are completed to a high standard.
  • Report any technical issues, damages, and maintenance needs to the Housekeeping Manager/Supervisor.
  • Perform cleaning of all storage, corridors, and public areas, ensuring quality standards are maintained when required.
  • Follow the correct procedure for lost property.
  • Comply with all health, safety, and hygiene rules.
  • Work on a rota basis which will include weekends.

Requirements

  • A positive attitude and a focus on quality standards.
  • Good communication skills and the ability to work as part of a team.
  • Physical mobility and the ability to follow instruction.
  • Excellent attention to detail and the ability to work independently.
  • A flexible work approach and the ability to adapt to changing situations.

What We Offer

  • Excellent progression opportunities within the Harbour Hotels Group.
  • Individual and bespoke career and progression pathways.
  • Competitive salary across all roles.
  • Unique on-the-job training and development with an opportunity for internal promotions within any of our properties.
  • Hotel stay and Food and Beverage discounts across the Harbour Hotels Group.
  • Access to an exciting benefits and discount platform.
  • Employee Assistance Program.
  • Stylish boutique uniform specially designed for Harbour Hotels.
  • Meals included whilst on duty.

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