Housekeeping Team Member

4 weeks ago


Richmond, Greater London, United Kingdom Harbour Hotels Full time

Role Overview

We are seeking a skilled Room Attendant to join our team at Harbour Hotels. As a key member of our housekeeping team, you will be responsible for ensuring that our guests find their hotel rooms spotless and have an enjoyable stay.

Key Responsibilities

  • Work as part of a fast-paced team to achieve the highest standards of room cleanliness at all times.
  • Liaise efficiently with the Head Housekeeper/Supervisor to ensure seamless communication and task allocation.
  • Report any technical issues, damages, and maintenance needs to the Housekeeping Manager/Supervisor in a timely manner.
  • Perform cleaning of all storage, corridors, and public areas, maintaining quality standards as required.
  • Follow the correct procedure for lost property and ensure that all items are handled and stored securely.
  • Comply with all health, safety, and hygiene rules to maintain a clean and safe environment for guests and colleagues.
  • Work on a rota basis, including weekends, to ensure that our hotel is always well-staffed and ready to meet the needs of our guests.

Requirements

  • A positive attitude and a focus on delivering exceptional guest service.
  • Good communication skills and the ability to work effectively as part of a team.
  • Physical mobility and the ability to lift and move heavy objects as required.
  • Ability to follow instructions and work independently when necessary.
  • Excellent attention to detail and a commitment to maintaining high standards of cleanliness and quality.

What We Offer

At Harbour Hotels, we are committed to providing exceptional hospitality and creating a vibrant, enjoyable working environment for all our team members. As a Room Attendant, you will have access to a range of benefits, including:

  • Excellent progression opportunities within the Harbour Hotels Group.
  • Individual and bespoke career and progression pathways.
  • Competitive salary and unique on-the-job training and development opportunities.
  • Hotel stay and Food and Beverage discounts across the Harbour Hotels Group.
  • Access to an exciting benefits and discount platform.
  • Employee Assistance Program.
  • Stylish boutique uniform specially designed for Harbour Hotels.
  • Meals included while on duty.


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