Customer Growth Expert

4 days ago


London, Greater London, United Kingdom BrandBastion Full time
About the Opportunity

Are you a motivated and results-driven individual looking for a new challenge? Do you have a passion for social media and digital marketing? If so, we may have the perfect opportunity for you

We are seeking a Customer Growth Expert to join our team at BrandBastion in London. As a key member of our team, you will be responsible for driving business growth through strategic social media planning and execution.

Key Responsibilities
  • Deliver insight-driven guidance to clients to help them optimize their social media strategies and ROI.
  • Proactively manage and resolve social media issues, safeguarding brand integrity.
  • Onboard and train new clients, setting them up for success from day one.
  • Identify and develop opportunities to enhance client portfolios through additional services.
Requirements
  • 2-3+ years of experience in a client-facing role, preferably within a digital marketing agency, SaaS company, or tech startup.
  • An analytical mindset with skills in leveraging data to make strategic recommendations.
  • Excellent communication skills and high emotional intelligence for relationship building.
  • Familiarity with Facebook Ads Certification or equivalent digital ad experience is a plus.
What We Offer
  • Competitive market rate compensation (£60,000 - £80,000 per annum)
  • 4+ weeks paid time off
  • Fully remote role with global team meets
  • Immediate impact and ownership from day one
  • Career growth opportunities in a rapidly growing industry
  • Work with top brands globally


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