Sales Growth and Customer Experience Expert

1 month ago


London, Greater London, United Kingdom Richemont Full time

We're seeking a skilled Sales Growth and Customer Experience Expert to join our team in London. This is a permanent, full-time position with a competitive salary of £48,000 per annum.

The successful candidate will be responsible for driving sales growth, delivering exceptional customer service, and building client relationships. Key responsibilities include:

Sales strategy

  • Develop and implement effective sales strategies to drive growth and meet targets
  • Monitor and analyze sales reports to identify trends and areas for improvement
  • Collaborate with the sales team to develop and execute sales plans

Client experience

  • Deliver exceptional client experiences through personalized service and attention to detail
  • Build strong relationships with clients through effective communication and follow-up
  • Identify opportunities to upsell and cross-sell products and services

Requirements

  • Previous sales experience, preferably in a luxury retail environment
  • Excellent customer service, teamwork, and problem-solving skills
  • Ability to lift and move props & stock

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