Shop Operations Director

1 week ago


Kingston upon Thames, Greater London, United Kingdom C2 Recruitment Ltd Full time

In this Senior Retail Manager position, you will be responsible for leading a team of sales staff and volunteers in Kingston upon Thames, with an estimated salary of £35,000 per annum.

Key areas of responsibility include:

  • Leading the Retail Team: Develop and inspire a team to achieve shop objectives
  • Delivering Customer Satisfaction: Provide exceptional customer experiences across two shops
  • Visual Display: Maintain high standards of visual display and presentation in both shops
  • Stock Management Practices: Implement effective inventory control, quality control, and pricing strategies
  • Business Intelligence: Analyse sales data using EPOS systems to inform business decisions

Benefits of this role include:

  • Competitive salary
  • 27 days' annual leave, plus recognised public holidays
  • Training support and development opportunities
  • Employee Assistance Programme - promoting staff wellbeing
  • Access to blue light card discount
  • Access to Pension Scheme
  • Opportunity to make a real impact in hospice care
  • Professional development and training
  • Supportive work environment
  • Chance to lead and innovate in charity retail


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