Store Leadership Director

1 day ago


Kingston upon Thames, Greater London, United Kingdom JD Full time

As a Store Director at JD, you will lead the GO Outdoors store team in delivering exceptional customer service and driving financial performance. The store is a key part of the company's strategy to innovate and authenticate the consumer experience, while maintaining value. The Members Card scheme allows customers to step into the outdoors, whether it's walking, camping, cycling, or fishing. The larger format store showcases unique product areas and displays, housing strong exclusive brands such as Hi-Gear, North Ridge, and OEX.

Key Responsibilities
  • Lead a high-performing store team to deliver service with customers at the heart, through exceptional store standards and engaged colleagues.
  • Drive store financial and compliance performance to deliver a profitable store.
  • Champion a store that leads and motivates a highly engaged team, creating a culture of exceptional customer service.
  • Develop store teams through internal development programs to support future talent and career pathways.
  • Uphold a safe and compliant operating environment for all colleagues and customers.
  • Deliver local business plans to develop the future growth of the store.
  • Use coaching, mentoring, and team building skills to drive team performance.
  • Manage costs, increase sales, and improve the customer experience.
  • Identify local market trends, competitor activity, and opportunities for growth.

JD offers a range of benefits, including:

  • Incremental Holiday Allowance
  • Discretionary Bonus Scheme
  • Staff Discount On JD Group and other brands within the organisation
  • Discounted Memberships at JD Gyms
  • Personal development opportunities to learn and develop at work.


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