Leadership Store Manager

3 weeks ago


Kingston upon Thames, Greater London, United Kingdom Rituals Full time

About the Role

As Assistant Store Manager at Rituals, you will be responsible for leading a team of passionate and enthusiastic heartbeats who share your commitment to delivering exceptional customer experiences. Your focus will be on motivating and developing your team, while ensuring excellent customer service, effective teamwork, and efficient operations every day.

Key Responsibilities

  • Act as a role model for your team and a true ambassador for the Rituals brand, embodying our values of quality, authenticity, and energy.
  • Support your Store Manager in creating a culture of trust based on positive and constructive feedback, helping to recruit, hire, and retain a diverse and talented store team.
  • Coach your team members to help them feel more engaged and achieve their full potential, serving as your Store Manager's right-hand person and helping them to organize team meetings and day-to-day business activities.
  • Prepare and co-lead monthly store kick-off meetings to ensure all team members are aligned with commercial goals and excited about the opportunities ahead.

What We Offer

  • A competitive salary and performance-related bonus scheme.
  • Quarterly product allowance plus 30% discount on our products.
  • Opportunities to continuously develop yourself by attending training sessions and leadership courses.

About Us



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