Strategic Payroll Leadership Position

3 weeks ago


Swinton, Manchester, United Kingdom Moorepay Full time

About the Role

Job Description:

We are seeking a skilled Strategic Payroll Manager to join our team at Moorepay. As a key member of our payroll services team, you will be responsible for delivering exceptional client experiences and ensuring timely, accurate, and secure fulfillment of client payrolls.

Key Responsibilities:
  1. Manage a portfolio of clients, ensuring their payrolls are fulfilled to the highest standards.
  2. Answer client queries about their Payroll or Moorepay systems via email and telephone, within service level agreements.
  3. Owning and taking responsibility for the client journey, always striving for service excellence.
  4. Helping clients understand how best to use their Moorepay Software to support their business needs.
  5. Sharing knowledge and expertise with onshore and offshore colleagues.

In this role, you will work from our Swinton offices on a hybrid basis, Tuesday-Thursday office based with Monday & Friday working remotely. You will possess full awareness of specific client requirements and ensure these are documented within the payroll system.

Required Skills and Qualifications:
  • CIPP qualified or equivalent.
  • Previous experience in delivering fully managed payroll services.
  • Proven ability in building and managing a high-performing team.
Benefits:

We offer a competitive base salary (£TPBN1_UKTJ), 25 days annual leave, private medical insurance, life assurance, enhanced pension, and a range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.



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