Electrical Compliance Coordinator
2 weeks ago
Job Title: Service Delivery Lead
Closing Date: Not Specified
Location: Oldham
About the Role:
As a Service Delivery Lead at The Guinness Partnership, you will be responsible for overseeing the operational planning and coordination of our Fixed Wire Testing programme. You will lead a team of planners and coordinators to ensure that customer service standards are met.
Key Responsibilities:
- Liaise with the Head of Planned Works – Electrical to ensure effective management of the Planned Electrical Compliance Team.
- Manage the planning and administration team to ensure data is updated in a timely and consistent manner.
- Oversee the administration of our Fire Risk Assessment team and Fire Alarm & Emergency Lighting team and their associated works.
- Share knowledge across the wider operational teams to support continual improvement of services.
- Work closely with the Regional Commercial Team to ensure effective use of subcontractors.
- Lead a team to achieve agreed personal, team and corporate objectives.
Requirements:
- Proven experience of delivering high quality services in a customer focused environment.
- Experience of leading, managing, developing, and motivating teams.
- Proven ability to work methodically and accurately record data and information.
- Proven experience of developing services in consultation with customers and stakeholders.
- Experience of working with scheduling software.
- Experience of working with sub-contractors.
- Excellent organisational and time management skills.
- Microsoft office including Word and Excel.
- Experience of Accu Serv job management system.
The estimated salary for this position is £40,000 - £55,000 per annum depending on experience.
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