Retail and Education Activation Manager
4 weeks ago
Giorgio Armani Beauty Retail and Education Strategist
Buscamos un profesional apasionado por la belleza y la educación para unirse a nuestro equipo como Retail and Education Activation Manager. En L'Oréal, nos enfocamos en empoderar a nuestros clientes a través de la creación de conexiones personales y la construcción de la lealtad.
Misión
Como Retail and Education Activation Manager, serás responsable de la ejecución de nuestra estrategia de retail y educación en las tiendas de Giorgio Armani Beauty. Trabajando en estrecha colaboración con el equipo de Brand Engagement, desarrollarás y implementarás planes de activación en las tiendas, enfocándote en las puertas de acceso de la marca.
Responsabilidades clave
- Desarrollar y implementar el programa de capacitación de Giorgio Armani Beauty, asistiendo en la creación y entrega de materiales de educación en línea y presenciales.
- Ser el experto en la categoría de maquillaje, co-creando y desarrollando la estrategia de retail y educación de maquillaje con el Gerente Nacional de Educación.
- Capacitar y desarrollar a los Asesores de Belleza en tienda, enfocándose en la mejora de la excelencia del servicio de la marca.
- Investigar y recomendar nuevas ideas innovadoras para mejorar la educación inspiradora.
- Identificar oportunidades de servicio y activación en tienda para mejorar la experiencia del cliente.
- Ser un embajador de One Luxe y un defensor del cambio positivo y la agilidad, adaptando la excelencia retail a las necesidades de nuestros clientes.
Requisitos y habilidades
- Experiencia mínima en retail y coaching en una tienda de belleza de acceso.
- Experiencia previa en la gestión de equipos de retail en una tienda de belleza enfocada.
- Comprensión sólida y registro probado de técnicas de ventas efectivas, experiencia del cliente y capacidad para impulsar resultados a través de equipos de ventas enfocados.
- Excelentes habilidades de coaching y eventos para impulsar la emoción alrededor del maquillaje.
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