Retail and Education Activation Manager

1 week ago

London, Greater London, United Kingdom L'Oréal Full time

Giorgio Armani Beauty Retail and Education Strategist

Buscamos un profesional apasionado por la belleza y la educación para unirse a nuestro equipo como Retail and Education Activation Manager. En L'Oréal, nos enfocamos en empoderar a nuestros clientes a través de la creación de conexiones personales y la construcción de la lealtad.

Misión

Como Retail and Education Activation Manager, serás responsable de la ejecución de nuestra estrategia de retail y educación en las tiendas de Giorgio Armani Beauty. Trabajando en estrecha colaboración con el equipo de Brand Engagement, desarrollarás y implementarás planes de activación en las tiendas, enfocándote en las puertas de acceso de la marca.

Responsabilidades clave

  • Desarrollar y implementar el programa de capacitación de Giorgio Armani Beauty, asistiendo en la creación y entrega de materiales de educación en línea y presenciales.
  • Ser el experto en la categoría de maquillaje, co-creando y desarrollando la estrategia de retail y educación de maquillaje con el Gerente Nacional de Educación.
  • Capacitar y desarrollar a los Asesores de Belleza en tienda, enfocándose en la mejora de la excelencia del servicio de la marca.
  • Investigar y recomendar nuevas ideas innovadoras para mejorar la educación inspiradora.
  • Identificar oportunidades de servicio y activación en tienda para mejorar la experiencia del cliente.
  • Ser un embajador de One Luxe y un defensor del cambio positivo y la agilidad, adaptando la excelencia retail a las necesidades de nuestros clientes.

Requisitos y habilidades

  • Experiencia mínima en retail y coaching en una tienda de belleza de acceso.
  • Experiencia previa en la gestión de equipos de retail en una tienda de belleza enfocada.
  • Comprensión sólida y registro probado de técnicas de ventas efectivas, experiencia del cliente y capacidad para impulsar resultados a través de equipos de ventas enfocados.
  • Excelentes habilidades de coaching y eventos para impulsar la emoción alrededor del maquillaje.

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