Retail and Education Director
1 month ago
At Elemis, we are seeking a highly skilled and experienced Retail and Education Manager to join our team.
About the RoleThe Retail and Education Manager will be responsible for developing and implementing a comprehensive global retail education strategy that aligns with our company goals and supports market-specific needs.
Key Responsibilities- Collaborate with the Global Education Director to design and implement training programs that enhance product knowledge, sales skills, and leadership capabilities.
- Work closely with the Head of Learning and Content to ensure that retail content is creating positive business impact.
- Lead, mentor, and develop a team of Retail and Brand Coaching Experts, ensuring they are well-versed in both global strategy and local execution.
- Continuously evaluate skill gaps and assess future educational needs to ensure that retail employees are equipped with the knowledge and skills to meet evolving customer expectations.
- Deep understanding of the retail sector and specialty retailers.
- Strong sales and retail experience, having worked within the retail sector for at least 5 years.
- Proven track record in retail training and adult learning principles with emphasis on retail environments.
- Proficient in LMS and E-learning content.
- Beauty Therapy qualification to NVQ level 3 or equivalent, including facial and body electrical.
- Teacher training qualification highly desirable.
- Good level and standard of UK/European education or equivalent.
- Previous training experience within the industry.
- Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products.
- Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more.
- Generous Holiday Allowance, increasing with length of service.
- Company Pension Scheme.
- Bonus/Commission Scheme.
- Healthcare Cash Plan (with Dental).
- Private Medical Insurance.
- Employee Assistance Programme for all Associates and their families.
- Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards.
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