Retail and Education Director

1 month ago


London, Greater London, United Kingdom Elemis Full time
Job Title: Retail and Education Manager

At Elemis, we are seeking a highly skilled and experienced Retail and Education Manager to join our team.

About the Role

The Retail and Education Manager will be responsible for developing and implementing a comprehensive global retail education strategy that aligns with our company goals and supports market-specific needs.

Key Responsibilities
  • Collaborate with the Global Education Director to design and implement training programs that enhance product knowledge, sales skills, and leadership capabilities.
  • Work closely with the Head of Learning and Content to ensure that retail content is creating positive business impact.
  • Lead, mentor, and develop a team of Retail and Brand Coaching Experts, ensuring they are well-versed in both global strategy and local execution.
  • Continuously evaluate skill gaps and assess future educational needs to ensure that retail employees are equipped with the knowledge and skills to meet evolving customer expectations.
Requirements
  • Deep understanding of the retail sector and specialty retailers.
  • Strong sales and retail experience, having worked within the retail sector for at least 5 years.
  • Proven track record in retail training and adult learning principles with emphasis on retail environments.
  • Proficient in LMS and E-learning content.
  • Beauty Therapy qualification to NVQ level 3 or equivalent, including facial and body electrical.
  • Teacher training qualification highly desirable.
  • Good level and standard of UK/European education or equivalent.
  • Previous training experience within the industry.
What We Offer
  • Generous Staff Discount on all your favourite ELEMIS products and spa treatments, as well as discounts on L'OCCITANE Group products.
  • Excellent well-being policies including enhanced Maternity & Paternity policies, Income Protection, Life Assurance and more.
  • Generous Holiday Allowance, increasing with length of service.
  • Company Pension Scheme.
  • Bonus/Commission Scheme.
  • Healthcare Cash Plan (with Dental).
  • Private Medical Insurance.
  • Employee Assistance Programme for all Associates and their families.
  • Cycle to Work Scheme, Season Ticket Loan, Length of Service Awards.


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