Senior Loss Prevention Manager

3 weeks ago

Manchester, United Kingdom Evri Full time
About the Role

We are seeking a highly skilled and experienced Senior Loss Prevention Manager to join our team at Evri. As a key member of our Loss Prevention team, you will play a critical role in reducing losses and damages across our network.

Key Responsibilities
  • Identify high-loss areas and review processes to ensure they are fit for purpose.
  • Review network claims data and formulate strategies to highlight core issues driving loss and damages.
  • Investigate and report findings, utilizing data analysis to inform proactive plans to reduce claims and losses.
  • Liaise with Loss Prevention Senior Managers and support complex investigations regarding organized theft.
  • Champion client-related issues and formulate strategies to reduce losses and share findings with Client Managers.
  • Collaborate with Central Operations Team and communicate findings to drive process changes and reduce losses.
  • Drive stakeholder strategy and build relationships with key stakeholders across the business.
  • Continuously seek new technologies to detect internal theft and external risks, ensuring Evri remains a leader in this field.
  • Support Loss Prevention Regional Managers and Operations Teams in investigatory work and conduct investigations as required.
  • Become a champion of investigations and ensure best practice is adhered to, sharing results with the wider business.
  • Work with the Head Of to design and implement the Proactive Loss and Claims department, delivering results in Civil Recovery and Prosecution.
  • Develop and implement processes and policies for Loss Prevention, including crime reporting, banning notices, and investigation and reporting processes.
Requirements
  • GCSE English and Maths (grade C or above)
  • Understanding of full MS Office suite
  • Relevant experience in loss prevention or parcel/logistics operations, operating at management level
  • Experience in setting up new departments and teams in a loss prevention environment
  • Ability to handle multiple/complex tasks in a fast-paced environment
  • Strong influencing skills, capable of directing people towards a common goal
  • Excellent communication and interpersonal skills
  • Able to prioritize, plan, organize, delegate, and influence to gain control
  • Ability to recognize and manage own and others' emotions, motivating oneself and others
  • Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization
About Evri

We are a leading delivery experience company, committed to building a truly inclusive and diverse workplace where everyone can bring their whole authentic selves. We're on a journey to better represent our customers and ensure each person at Evri is valued for who they are and what they bring to our business.

We're excited for the future and look forward to delivering it together.

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