Insurance Industry Expert

2 days ago


Swansea, City and County of Swansea, United Kingdom Benefact Group plc Full time
About the Role

We are seeking a skilled professional to join our Community Broking team in Swansea.

This is an excellent opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation with a rapidly expanding and innovative Group.

Key Responsibilities
  • Achieve individual objectives and key performance indicators as set and agreed upon
  • Provide professional support and advice to clients, ensuring high levels of service and client satisfaction
  • Answer client queries, deal with renewals and mid-term adjustments in a timely and professional manner
  • Be proactive in making clients aware of alternative products, advising clients of potential gaps in cover, and providing effective insurance reviews with clients regularly
  • Ensure all policy administration is handled professionally and on time
  • Focus on collecting client money in accordance with company procedures in a timely manner
  • Adhere to all Company, regulatory, and compliance guideline requirements at all times
  • Represent the Company professionally at external events such as conferences and client visits when required
  • Maintain and develop your technical competence
  • Support colleagues from all areas of the business as needed
Requirements
  • Knowledge of the UK insurance industry is preferred
  • Confident and capable of building rapport over the telephone to provide an excellent client experience
  • Ability to provide holistic advice based on reviews and recommendations to clients
  • Ability to work in a regulated, compliant, and client-focused environment
  • Organised, resourceful, deadline-driven, and supportive of the wider team
  • Quality-oriented with great attention to detail
What We Offer
  • £30,000 - £40,000 per annum (dependent on experience)
  • 28 days annual leave plus bank holidays
  • Your birthday off
  • Group Personal Pension
  • Bonus scheme
  • Holiday buy scheme
  • Array of health and wellbeing benefits, company cash plan, income protection, and life assurance
  • Enhanced sick pay and parental leave
  • Support and funding toward study and professional qualifications
  • Paid time off for volunteering
Benefits

The role offers a competitive salary range of £30,000 - £40,000 per annum, depending on experience. In addition, you will receive a comprehensive benefits package including:



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