Insurance Industry Expert
2 days ago
We are seeking a skilled professional to join our Community Broking team in Swansea.
This is an excellent opportunity to develop your career and become an integral part of an inclusive, purpose-led organisation with a rapidly expanding and innovative Group.
Key Responsibilities- Achieve individual objectives and key performance indicators as set and agreed upon
- Provide professional support and advice to clients, ensuring high levels of service and client satisfaction
- Answer client queries, deal with renewals and mid-term adjustments in a timely and professional manner
- Be proactive in making clients aware of alternative products, advising clients of potential gaps in cover, and providing effective insurance reviews with clients regularly
- Ensure all policy administration is handled professionally and on time
- Focus on collecting client money in accordance with company procedures in a timely manner
- Adhere to all Company, regulatory, and compliance guideline requirements at all times
- Represent the Company professionally at external events such as conferences and client visits when required
- Maintain and develop your technical competence
- Support colleagues from all areas of the business as needed
- Knowledge of the UK insurance industry is preferred
- Confident and capable of building rapport over the telephone to provide an excellent client experience
- Ability to provide holistic advice based on reviews and recommendations to clients
- Ability to work in a regulated, compliant, and client-focused environment
- Organised, resourceful, deadline-driven, and supportive of the wider team
- Quality-oriented with great attention to detail
- £30,000 - £40,000 per annum (dependent on experience)
- 28 days annual leave plus bank holidays
- Your birthday off
- Group Personal Pension
- Bonus scheme
- Holiday buy scheme
- Array of health and wellbeing benefits, company cash plan, income protection, and life assurance
- Enhanced sick pay and parental leave
- Support and funding toward study and professional qualifications
- Paid time off for volunteering
The role offers a competitive salary range of £30,000 - £40,000 per annum, depending on experience. In addition, you will receive a comprehensive benefits package including:
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