Strategic Resource Management Analyst
5 days ago
At abrdn, our purpose is to empower clients worldwide to achieve their investment goals.
We leverage technology and insight to deliver future-fit investment opportunities that meet our clients' needs.
About the RoleThis Senior Planning Analyst position will be part of our Adviser Vector team, focusing on resource planning for operational and customer-facing teams.
You will analyze data to identify trends, develop recommendations, and implement strategies to positively impact our deliverables.
Key Responsibilities:- Analyze historical data to proactively plan resources strategically
- Ensure sufficient resources in each area based on historical data
- Complete 'what if' assessments to understand the impact of changing requirements on customer-facing teams
- Understand movements in operational FTE, joiner/movers/leavers, and the impact on service
- Showcase simplified plans to engage a senior audience through written and verbal presentations
To succeed in this role, you should have:
- Excellent Excel, Power BI, Power Query, and PowerPoint skills
- Understanding of key Resource Planning fundamentals
- Knowledge of statistics & analytics and workforce planning
- Knowledge of WFM systems and Telephony products (AWS Connect, Verint) desired
- Ability to interpret data
- Strong collaboration and stakeholder management skills
- A team player with strong collaboration and communication skills
- Strong Organisational Skills and attention to detail
- Excellent time management skills
- Self-Motivation and initiative-taking abilities
We are proud to offer a competitive salary package. Our Disability Confident Committed employer status ensures an inclusive hiring process for candidates with disabilities.
Location:This role is based in our Workforce Planning team at 1 Broadway Park – The Gyle – Edinburgh.
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