Retail Operations Assistant

2 weeks ago


Wakefield, Wakefield, United Kingdom Boots Full time
About the Role

We are seeking a highly motivated and organized Retail Operations Assistant to join our team at Boots. As a key member of our store staff, you will play a vital role in ensuring the smooth operation of our store, providing excellent customer service, and supporting our sales and stock management processes.

Key Responsibilities
  • Process online customer orders to a high standard using a handheld device.
  • Prepare online customer orders for collection from store or home delivery.
  • Obtain the relevant information and locate the required stock from the stockroom and sales floor to pack and dispatch online orders.
  • Support the store's daily operational activities, including stocking shelves and general housekeeping.
  • Work collaboratively as part of a team to solve any issues and meet daily targets.
Requirements
  • Full training is provided for this role, but essential skills or experience needed to succeed include:
  • Enjoy following processes and working at pace.
  • Enjoy working collaboratively as part of a team.
  • Communicate and listen effectively.
  • Comfortable learning about and using new technology, including handheld mobile devices to process online orders.
Desirable Skills
  • Experience in a retail or warehouse environment.
  • Familiarity with the products Boots sells, so you can quickly identify them to pack online orders.
Our Benefits
  • Generous employee discounts.
  • Access to free, 24/7 counseling and support through TELUS Health, our Employee Assistance Programme.
Why Boots

At Boots, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all.



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