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Implementation Consultant

2 months ago

London, United Kingdom Gravitas Recruitment Group (Global) Ltd Full time
Job Title: Implementation Consultant

We are seeking an experienced Implementation Consultant to join our team. As an Implementation Consultant, you will be responsible for providing hands-on end-to-end implementation across various projects, delivering a compelling customer experience by achieving consulting implementation excellence.

Key Responsibilities:
  • Provide technical, business, consulting, and product expertise to customers and advise on comprehensive solutions they can deliver to the market.
  • Support through the project lifecycle, including design verification, reconfiguration, testing, support through delivery and go-live.
  • Establish and maintain senior-level engagement with key customer stakeholders to identify opportunities for additional consulting services with existing customers.
  • Collaborate with the New Projects team to provide input into the configuration and management of product and solution implementations.
  • Contribute to revenue generation through utilisation and identification of further product and service opportunities.
Requirements:
  • A background in ERP systems, or other complex software products (e.g. SAP, Oracle, Infor, CIVICA or other)
  • Strong understanding of the student lifecycle and experience delivering end-to-end implementation projects to Universities in the UK
  • Expertise with HESA Data Futures reporting requirements OR Student finance(SLC) OR Academic progression
  • Customer-centric, you're a customer advocate and know what it takes to deliver a compelling customer experience
What We Offer:
  • Annual leave allowance + Pension + one-week additional leave via purchase + Free Gym
  • Maintain up-to-date knowledge about current trends and new technologies, driving innovation and developing ideas for discussion and implementation