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Implementation Consultant
1 month ago
We are seeking an experienced Implementation Consultant to join our team. As an Implementation Consultant, you will be responsible for providing hands-on end-to-end implementation across various projects, delivering a compelling customer experience by achieving consulting implementation excellence.
Key Responsibilities:- Provide technical, business, consulting, and product expertise to customers and advise on comprehensive solutions they can deliver to the market.
- Support through the project lifecycle, including design verification, reconfiguration, testing, support through delivery and go-live.
- Establish and maintain senior-level engagement with key customer stakeholders to identify opportunities for additional consulting services with existing customers.
- Collaborate with the New Projects team to provide input into the configuration and management of product and solution implementations.
- Contribute to revenue generation through utilisation and identification of further product and service opportunities.
- A background in ERP systems, or other complex software products (e.g. SAP, Oracle, Infor, CIVICA or other)
- Strong understanding of the student lifecycle and experience delivering end-to-end implementation projects to Universities in the UK
- Expertise with HESA Data Futures reporting requirements OR Student finance(SLC) OR Academic progression
- Customer-centric, you're a customer advocate and know what it takes to deliver a compelling customer experience
- Annual leave allowance + Pension + one-week additional leave via purchase + Free Gym
- Maintain up-to-date knowledge about current trends and new technologies, driving innovation and developing ideas for discussion and implementation