Defence Claims Handler

4 weeks ago


Blisworth, Northamptonshire, United Kingdom Gallagher Full time

About the Role

Gallagher is seeking a Defence Claims Handler to join our team. As a key member of our claims handling team, you will be responsible for handling a caseload of pre-litigated claims brought by third parties for motor and property losses.

Key Responsibilities

  • Assess liability and build and maintain reserves in accordance with client service level agreements and key performance indicators.
  • Investigate the merits of third-party claims and negotiate with third parties, third-party insurers, and third-party representatives to reach settlements efficiently.
  • Handle third-party hire and repair processes, including instruction of own repair, hire provision, loss adjusting, and investigation support partners.
  • Ensure full compliance with office protocols, client service level agreements, and key performance indicators for all claims handled.
  • Maintain 100% data integrity compliance on the office case management system for all claims handled.
  • Instruct and collaborate with client panel solicitors on litigated claims.
  • Adhere to all financial transaction requirements outlined in client service level agreements, key performance indicators, and The Solicitors Accounts Rules.

About You

We are looking for a highly motivated and organized individual with a strong ability to work independently and collaboratively as part of a team. You will have a Bachelor's degree or equivalent experience and excellent written and verbal communication skills.

What We Offer

In addition to a competitive salary, you will receive a wide range of benefits, including a minimum of 25 days holiday, a defined contribution pension scheme, life insurance, income protection, and health cash plan or private medical insurance.



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