Defence Claims Handler
1 month ago
We are seeking a highly skilled Defence Claims Handler to join our team at Gallagher Bassett. As a Defence Claims Handler, you will be responsible for handling a caseload of pre-litigated claims brought by third parties for motor and property losses.
Key Responsibilities- Assess liability and build and maintain reserves in accordance with client service level agreements and key performance indicators.
- Investigate the merits of third-party claims.
- Negotiate with third parties, third-party insurers, and third-party representatives via telephone and correspondence to reach settlements efficiently.
- Handle third-party hire and repair processes.
- Instruction of own repair, hire provision, loss adjusting, and investigation support partners.
- Ensure full compliance with office protocols, client service level agreements, and key performance indicators for all claims handled.
- Maintain 100% data integrity compliance on the office case management system for all claims handled.
- Instruct and collaborate with client panel solicitors on litigated claims.
- Adhere to all financial transaction requirements outlined in client service level agreements, key performance indicators, and The Solicitors Accounts Rules.
- Bachelor's degree or equivalent experience.
- Demonstrated self-motivation and initiative.
- Ability to work independently.
- Strong collaboration skills with peers and managers.
- Excellent written and verbal communication skills.
- Eligibility to work in the UK.
On top of a competitive salary, great teams, and exciting career opportunities, we also offer a wide range of benefits, including:
- Minimum of 25 days holiday, plus bank holidays, and the option to 'buy' extra days.
- Defined contribution pension scheme, which Gallagher will also contribute to.
- Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x.
- Income protection, we'll cover up to 50% of your annual income, with options to top up.
- Health cash plan or Private medical insurance.
We value inclusion and diversity and are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that everyone brings something special to the table, and we encourage applications from diverse backgrounds and experiences.
Gallagher is Disability Confident Committed and has pledged to make sure our recruitment process is inclusive and accessible. If you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com.
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