Service Desk Support Specialist

4 weeks ago


Redhill, Surrey, United Kingdom Lynx Recruitment Ltd Full time
Service Desk Coordinator Job Description

Lynx Recruitment Ltd is seeking a skilled Service Desk Coordinator to join their Service Desk team. The ideal candidate will possess excellent communication skills and be able to effectively interact with customers, colleagues, and third-party vendors.

Key Responsibilities:
  • Provide exceptional customer service and support via phone, email, or in-person
  • Manage and resolve technical issues in a timely and efficient manner
  • Collaborate with internal teams to ensure seamless service delivery
  • Utilize ticketing and logistics systems to track and resolve issues
Requirements:
  • Proven experience in a customer-facing role
  • Excellent organizational and time management skills
  • Ability to work in a fast-paced environment
  • Strong technical understanding and problem-solving skills

This is a 5-day per week, in-office position. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, please apply for this exciting opportunity.



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