Service Desk Coordinator

4 weeks ago


Redhill, Surrey, United Kingdom Lynx Recruitment Ltd Full time

{"h1": "Service Desk Coordinator Role", "p": "Lynx Recruitment Ltd is working with a growing Managed Service Provider to recruit a Service Desk Coordinator to their team. The successful candidate will be responsible for communicating with customers, colleagues, and 3rd party vendors in a fast-paced environment.", "ul": [{"li": "Experienced in customer service and technical support"}, {"li": "Understanding of IT systems and ticketing/logistics software"}, {"li": "Ability to work in a structured and methodical way"}], "p": "This is a 5-day per week office-based role. If you have the skills and experience required, please apply.", "h2": "Key Responsibilities", "p": "\u2022 Communicate with customers and colleagues via phone, email, and in-person\u2022 Manage and resolve technical issues in a timely and efficient manner\u2022 Work collaboratively with the service desk team to achieve goals and objectives\u2022 Maintain accurate records and reports as required\u2022", "h2": "Requirements", "p": "\u2022 1+ years of experience in a customer service or technical support role\u2022 Strong communication and interpersonal skills\u2022 Ability to work in a fast-paced environment\u2022 Understanding of IT systems and ticketing/logistics software\u2022", "h2": "What We Offer", "p": "\u2022 Competitive salary and benefits package\u2022 Opportunity to work with a growing and dynamic company\u2022 Collaborative and supportive team environment\u2022", "h2": "How to Apply", "p": "If you are interested in this Service Desk Coordinator role, please submit your application.", "lang_code": "en"}



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