Hotel Operations Manager

3 weeks ago


Matlock, Derbyshire, United Kingdom HOTELCARE Full time

Job Summary:

We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at HOTELCARE. As a key member of our management team, you will be responsible for ensuring the smooth operation of our hotel facilities, including the management of staff, resources, and services.

Main Responsibilities:

  • Manage and coordinate the activities of the housekeeping team to ensure high standards of cleanliness and service.
  • Develop and implement effective strategies to improve operational efficiency and reduce costs.
  • Monitor and report on key performance indicators, including staff productivity, customer satisfaction, and financial performance.
  • Collaborate with other departments to ensure seamless delivery of services and achieve business objectives.
  • Identify and implement opportunities for improvement and innovation to enhance the guest experience and drive business growth.

Requirements:

  • Proven experience in hotel operations management, with a strong track record of success.
  • Excellent leadership and communication skills, with the ability to motivate and inspire a team.
  • Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions.
  • Ability to work effectively in a fast-paced environment, with a strong focus on customer service and satisfaction.
  • Knowledge of hotel operations systems and procedures, including staff management, customer service, and financial management.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for career development and progression.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.


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