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Matlock, Derbyshire, United Kingdom Hospitality Staffing UK Full timeDeputy General Manager Job OpportunityCompany Overview:Hospitality Staffing UK is a leading provider of hospitality professionals, with a reputation for excellence in delivering top-notch talent to the industry's most discerning clients.Salary:The salary for this role is £38,000 per annum, reflecting the hotel's commitment to attracting and retaining...
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Deputy General Manager
1 month ago
Hotel Operations Manager sought for a 4-star hotel in Derbyshire. The ideal candidate will have a passion for delivering exceptional customer service and a strong understanding of hotel operations.
Key Responsibilities:- Ensure the smooth day-to-day running of all hotel operations in accordance with brand standards and customer service expectations.
- Directly accountable for all departments, specifically food and beverage and banqueting.
- Develop and implement strategies to increase sales and service in the food and beverage department.
- Monitor and act on guest feedback, handling complaints and preventing problems from escalating.
- Lead and motivate the team to deliver 4-star service consistently.
- Support the General Manager in the development and success of the business.
- Be an integral part of the re-launch of the Restaurant after refurbishment.
The successful candidate will be a hands-on, hardworking, and dedicated individual with a strong focus on delivering exceptional customer service. They will be responsible for ensuring the hotel operates efficiently and effectively, while maintaining a high level of service quality.
This is a key position within the business, and we are looking for someone who is passionate about delivering exceptional customer service and has a strong understanding of hotel operations.
