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Building Control Business Support Specialist

1 month ago


South Molton, Devon, United Kingdom Vox Network Consultants Limited Full time
Job Summary

We are seeking a highly skilled and experienced Building Control Business Support Specialist to join our team at Vox Network Consultants Limited. The successful candidate will provide high-level business support to our Building Control service, ensuring the smooth operation of our processes and protocols.

Key Responsibilities
  • Maintain and support the ongoing monitoring and review of processes, protocols, and practices within the service to identify opportunities to improve both service provision and development.
  • Provide the service's initial interface to service users and elected members, providing effective and technically correct information to ensure the requirements of the application process are met.
  • Assess and take necessary action to ensure the service meets its requirements, having a clear understanding of the appropriate legislation to determine when particular application types are needed for the type of works proposed.
  • Provide a competent and efficient level of customer service to all service users to encourage repeat custom for the organisation.
  • Prepare and coordinate the annual Building Excellence Awards, CPD events, and attendance at exhibitions/workshops, some of which will include evenings and weekends, and the procurement of marketing materials.
  • Ensure awareness of ongoing changes in the industry and demonstrate this by undertaking applicable continuing professional development tasks.
Requirements
  • Hold a LABC Level 3 Certificate in Technical Support for Public Service Building Standards (essential).
  • Have experience working in a council or housing association.
  • Have experience of issuing legal documentation as required.
  • Have experience with Acolaid (or other IDOX based computer systems).
Contract
  • Initial 3 to 6 month ongoing contract with the opportunity to extend.
  • PAYE via Umbrella.
  • Monday to Friday 9am to 5pm.