Outpatient Services Operations Lead
3 weeks ago
East Kent Hospitals University NHS Foundation Trust is one of the largest hospital trusts in England, serving a population of approximately 800,000 people.
We are seeking an experienced individual to fill the role of Outpatient Services Supervisor. The successful candidate will be responsible for managing the day-to-day activities of a team within the Patient Service Centre.
The ideal candidate will have excellent communication and leadership skills, with the ability to work effectively in a fast-paced environment. They will also be able to maintain accurate records and ensure mandatory training is up to date.
Main Duties
- Contact with front-line service users, members of the public, and other external stakeholders
- Organisation and maintenance of effective systems (paper-based and electronic)
- Typing and preparation of correspondence for team members
- Management of clinic changes, including cancelling clinics and changing appointment slots
About Us
Our vision is 'great healthcare from great people'. Everything we do is guided by our values: 'People feel cared for, safe, respected and confident that we are making a difference'. We're looking for compassionate individuals to be part of our improvement journey.
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