Digital Transformation Business Service Lead

3 weeks ago


Leeds, Leeds, United Kingdom HMRC Careers Full time

Transforming Tax for a Digital Age

In HMRC, we are creating a dynamic, customer-centric and data-driven organisation with a culture that focuses on continual development of our people. To meet the challenges of bringing in more tax, closing the tax gap, reducing costs and improving the customer experience, we need to evolve our approach, using smart data analysis and state-of-the-art technology to drive customer-led solutions.

Our IT Methodology

We work collaboratively across the organisation to simplify tax and reduce customer effort through an engaged and efficient organisation in order to exceed revenue targets.

Chief Digital and Information Office (CDIO)

We are undergoing a major operating model transformation to pivot our operation to focus more on services. The Chief Digital Product Office (CDPO) will play a key part in delivering this change, with Service-aligned teams collaborating across CDIO and the business to define the future technical roadmap and



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