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Digital Transformation Service Lead
1 month ago
Transforming Tax and Intelligence with IT
HMRC is undergoing a major digital transformation to become one of the world's most digitally-advanced tax authorities. As a key player in this journey, we're seeking a skilled IT Business Service Owner to lead our Risk and Intelligence team.
Key Responsibilities:
- Collaborate with cross-functional teams to simplify tax and reduce customer effort
- Develop and implement smart data analysis and state-of-the-art technology solutions
- Pivot our operation to focus on services, driving customer-led solutions
About the Role:
This is an exciting opportunity to shape the future of HMRC's IT landscape and contribute to our mission of bringing in more tax, closing the tax gap, and improving the customer experience.
What You'll Need:
- Proven experience in IT business service management
- Strong leadership and collaboration skills
- Ability to drive digital transformation and innovation
Why HMRC?
At HMRC, we're committed to creating a dynamic, customer-centric, and data-driven organisation. We invest in our people's development and offer a range of benefits, including a competitive salary, pension scheme, and flexible working arrangements.
