Operations Supervisor

3 weeks ago


Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Sephora Full time

About This Role

Sephora is seeking an Operations Supervisor to oversee various operational activities in our stores. As an Operations Supervisor, you will play a crucial role in ensuring the smooth and efficient operation of the store.

Responsibilities

  1. Oversee inventory management, including monitoring and managing inventory levels, coordinating with the store management team to conduct regular stock counts and audits, and receiving and processing merchandise shipments.
  2. Ensure cash handling and loss prevention procedures are followed, including training and supervising cashiers and collaborating with loss prevention teams to minimize theft and fraud.
  3. Maintain store cleanliness, organization, and visual merchandising standards, and ensure compliance with company policies and procedures, including safety and security protocols.
  4. Provide guidance, support, and direction to operational staff, conduct regular performance evaluations, and train new employees on operational procedures and company policies.

Requirements

  • Previous experience in retail operations or supervisory roles is highly desirable.
  • Strong organizational skills with the ability to prioritize tasks effectively.
  • Excellent attention to detail and accuracy in handling cash and inventory.
  • Knowledge of inventory management systems and point-of-sale (POS) systems.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Outstanding communication and interpersonal skills.
  • Ability to lead and motivate a team to achieve operational goals.

About Sephora

Sephora is a leading beauty retailer within the LVMH family, with a global reach and a commitment to innovation and inclusivity. We are united by a common goal - to reimagine the future of beauty.

We offer a dynamic and supportive work environment, opportunities for career growth and development, and a competitive compensation package. If you are a motivated and results-driven individual who is passionate about retail operations and customer service, we encourage you to apply for this exciting opportunity.

What We Offer

  • A dynamic and supportive work environment
  • Opportunities for career growth and development
  • A competitive compensation package

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